Warranty Policy

Maxtang Warranty Policy

At Maxtang, we stand behind the quality and performance of our products. Our warranty is designed to give you peace of mind and ensure that you receive the support you need if a manufacturing defect occurs.

Warranty Coverage
Maxtang provides a one-year (12-month) limited warranty on our consumer electronics from the date of delivery. This warranty covers defects in materials and workmanship under normal use conditions. If your product does not perform as advertised due to a manufacturing defect, you are eligible for repair or replacement at no additional cost for parts and labor.

What’s Covered

  • Defects in materials and workmanship under normal operating conditions.
  • Necessary repairs or replacement of defective components.

Exclusions
This warranty does not cover:

  • Damage resulting from misuse, negligence, accidental drops, water exposure, or unauthorized modifications/repairs.
  • Issues caused by external factors such as power surges, improper installation, or environmental damage.

Warranty Process

  1. Contact Us: Please email our customer service team at support@maxtang.com with your order details and a description of the issue.
  2. Review & Instructions: Our team will review your claim and provide instructions for returning the defective product, if needed.
  3. Repair/Replacement: Once the product is received and inspected, we will repair or replace it, or issue a refund if repair or replacement is not feasible.

Return Shipping
For warranty claims due to manufacturing defects, Maxtang will cover the return shipping costs. For issues not covered under this warranty, please contact our support team for further guidance.

Limitations
Our liability under this warranty is limited to the original purchase price of the product. This warranty gives you specific legal rights, which may vary by jurisdiction.

Contact Information
If you have any questions or need to initiate a warranty claim, please contact us at support@maxtang.com. We are committed to ensuring your satisfaction and delivering the quality service you deserve.

Thank you for choosing Maxtang—where quality and reliability are built to last.